She’s waiting to bake Christmas cookies. So where’s her mixer, JCPenney?

On Black Friday, Carol Broaddus sees a fabulous online deal for a shiny black KitchenAid mixer. With visions of all the tasty Christmas cookies she can create with this new machine, she quickly orders it. But now just days before the holiday, why aren’t there any confections being made?

Now that’s the holiday Spirit, Spirit

Maria Enriquez’s story has a happy ending, and couldn’t we all use a little of that today?

She booked a ticket to meet her son in September. He was stationed at the Gulfport Naval Station, 80 miles from New Orleans, and was going to be deployed overseas, so she wanted to see him before he left.

Oh, one more thing: Her tickets were on Spirit Airlines.

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