Sheryl and Greg Sneathen sent Christmas gifts that didn’t arrive on time. Instead of blaming Santa, they went after UPS. But did they forget a little something?
Yes, Jeff, there is a Santa Claus.
And Macy’s can prove it.
On Black Friday, Carol Broaddus sees a fabulous online deal for a shiny black KitchenAid mixer. With visions of all the tasty Christmas cookies she can create with this new machine, she quickly orders it. But now just days before the holiday, why aren’t there any confections being made?
Maria Enriquez’s story has a happy ending, and couldn’t we all use a little of that today?
She booked a ticket to meet her son in September. He was stationed at the Gulfport Naval Station, 80 miles from New Orleans, and was going to be deployed overseas, so she wanted to see him before he left.
Oh, one more thing: Her tickets were on Spirit Airlines.
The term “holiday creep” is a punchline for every other story you’ll read about shopping.
As in, “They’re starting their Christmas sales in August. Blame holiday creep.”
But this year could be different.
Baris Evran’s story may sound familiar. The resolution will not.
No one likes having their flight cancelled. Especially in the middle of winter, seated in a plane, waiting for take-off on the Chicago airport tarmac, a day after Christmas.
Is nothing sacred to American consumers anymore?
We’re already shopping brick and mortars on Thanksgiving. Now buyers are building momentum for stores to open on Christmas.
Black Friday is closing in upon us. There are only 3½ weeks until the traditional beginning of the holiday shopping season, when madness like this occurs:
Remember the Grinch?
It’s that time of year when you follow the herd to the mall and gorge on the displays.
Whether you think the TSAs new body scans and pat downs are completely appropriate or a violation of your civil rights, you can’t deny this issue is a cultural touchpoint that has everyone talking. When’s the last time anything in the travel industry did that?
If you live in the Midwest, I don’t need to tell you that you’re having a white Christmas. A very white Christmas.
Take your car in for a tuneup. Give yourself extra time if you’re flying. Oh, and it’s going to be one for the record books.
Does an airline owe you anything for a five-day delay? William Danylchuk was held up in Syracuse for the better part of the week, while trying to get home to Des Moines for Christmas. American Airlines offered him nothing for the inconvenience. Can it do that?
You can’t talk about the worst holiday travel experiences without mentioning the movie “Planes, Trains & Automobiles.” The 1987 comedy, starring Steve Martin and John Candy, is about one frazzled business traveler’s struggle to get home in time for Thanksgiving. It’s a textbook holiday travel nightmare.
Here’s a holiday travel forecast you probably won’t read anywhere else: look for lower prices on everything from air fares to hotel room rates, smaller crowds and a more pleasant overall experience. Am I nuts? Well, no.