Annual pass holders are the lifeblood of year-round theme parks. Without these die-hard fans, who often plunk down thousands of dollars for the privilege of visiting the park, Orlando would be a ghost town in September.
BILLING
It seemed like a good idea at the time. Haroldy Woods was taking the train from Frankfurt, Germany, to Passau and a ticket agent offered her a discount if she bought a Deutsche BahnCard.
“I’m feeling Montezuma’s revenge — in a different way,” Anita Sim wrote to me recently. The problem? Two unauthorized credit card charges by the Fairmont Acapulco Princess in Acapulco, Mexico. “It turned out to be a nightmare,” she said.
Meet Dave Howell. Not to be confused with … Dave Howell.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an