After Chung Seop Song cancels his AT&T internet account, the bills keep coming. What about that notice that said he had zero balance due? Does that mean anything?
Although Stacey Dodge has canceled her AT&T account and ported her wireless service to a new carrier, the bills keep coming. How to get rid of them?
Sprint billed Kathleen Schaum for phones she didn’t order. Can our advocates help her get this straightened out?
Bong Allen receives a $150 bill for equipment he never ordered or wanted. Should he pay for it?
Why is Susan Andzeski’s AT&T bill almost $200 a month higher? The wireless company isn’t saying, and now her immaculate credit scores are in jeopardy.
AT&T charges Zhenqiang Su an additional $29 for just one day of service; he reluctantly agrees. When it charges him another $29 for another month’s service, he balks. Should AT&T do that?
Alan Grinnell is having phone trouble with Verizon. Why can’t he get the credit he deserves?
Dish deducted $94 from William Leeper’s account without crediting him. Now it’s turned off his subscription TV service for non-payment. What gives?
Annual pass holders are the lifeblood of year-round theme parks. Without these die-hard fans, who often plunk down thousands of dollars for the privilege of visiting the park, Orlando would be a ghost town in September.
It seemed like a good idea at the time. Haroldy Woods was taking the train from Frankfurt, Germany, to Passau and a ticket agent offered her a discount if she bought a Deutsche BahnCard.
“I’m feeling Montezuma’s revenge — in a different way,” Anita Sim wrote to me recently. The problem? Two unauthorized credit card charges by the Fairmont Acapulco Princess in Acapulco, Mexico. “It turned out to be a nightmare,” she said.
Meet Dave Howell. Not to be confused with … Dave Howell.