When Robert Hillestad tried to withdraw £200 from an automatic teller machine in London last April, he got a bait-and-switch. Almost literally.
“While waiting for the machine to reel off my receipt, the bills that had been dispensed were pulled back into the machine,” he says.
Hillestad was in the British capital for a quick vacation and to see the royal wedding, but the prospect of losing about $320 cast a long shadow across the experience. “Using an internet cafe nearby, I verified that the amount had, in fact, been debited from my account,” he says.
And so began a long journey to retrieve his money.
“Ridiculous or not? The ATM sucked my money back”