The ticket refund that took forever and a day

Nine months isn’t the longest someone has had to wait for an airline ticket refund, but for Chris Dich, it was long enough, thanks very much. (I’ve had cases that took two years.)

His online travel agency promised it would take “two to three billing cycles” at best. Didn’t happen.

Dich’s story is a reminder that you can do everything right and still get stuck in a holding pattern. Getting un-stuck isn’t easy.
Read more “The ticket refund that took forever and a day”