Everyone else has “brushed us off” — should I, too?

Usually, when multiple parties tell you that you don’t have a case, there’s something to it. So when Mary Kay Kachikis wrote to me about a Quality Inn in Washington that she claims “negligently” misrepresented itself, I have to admit — I was a little skeptical.
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Quality Inn hits war hero with $200 broken-mirror fee

mirrorLes Schrenk is not a rock star. He’s a law-abiding, 86-year-old World War II hero who is a model hotel guest.

So why is Quality Inn in Fort Pierce, Fla., insisting he pay $200 for a broken mirror?

“I just cannot afford to pay a $200 charge for something I did not do,” he told me.
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