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NORWEGIAN CRUISE LINE

bag fees hike

CONSUMER ALERT: Airlines are hiking bag fees—again

February 22, 2026 by Christopher Elliott

Don’t look now, but the cost of checking your luggage is quietly rising again. American Airlines just raised the price for a second checked bag for tickets issued on or after February 20. 

Categories Consumer Alert
Susan Kemen is a Broadway superfan, but the Broadway themed cruise she booked is apparently not a fan of hers. Just a day after she plunked down $4,996 to see her favorite performers on the Norwegian Gem, she received a disturbing phone call.

She paid $4,996 for a Broadway cruise — then she got this shocking phone call

February 10, 2026February 10, 2026 by Christopher Elliott

Susan Kemen is a Broadway superfan, but the Broadway themed cruise she booked is apparently not a fan of hers. Just a day after she plunked down $4,996 to see her favorite performers on the Norwegian Gem, she received a disturbing phone call.

Categories Advocacy
Christopher Yanchak was banned from Norwegian Cruise Line with no warning, no evidence, and $8,000 at stake. What happened?

NCL put me on its Do Not Sail list because I broke a picture frame. But where’s the evidence?

October 14, 2025October 13, 2025 by Christopher Elliott

When Norwegian Cruise Line put Christopher Yanchak on its dreaded “Do Not Sail” list, he was shocked. There had been an incident on a cruise from New York to Bermuda last summer, but he thought he was in the clear. 

Categories Advocacy
Elaine Simmons' cruise vacation turned into a nightmare when her NCL flight reservation vanished. Left scrambling at the airport, she paid an exorbitant $1,796 to secure alternative tickets. Despite pleading with NCL for reimbursement, they directed her to their travel insurance provider, AON, which rejected her claim. Even disputing the charge on her credit card proved futile. Exasperated and out of options, Elaine sought mediation. With resolve, she turned to an advocacy team, hoping they could compel NCL to take responsibility for their oversight and compensate her for the unexpected expense.

I paid an extra $1,796 to get to my cruise. Why won’t NCL reimburse me?

September 5, 2024February 28, 2024 by Christopher Elliott

After Elaine Simmons’ flight reservation is lost, she pays an extra $1,796 to get to her NCL cruise. Why won’t the cruise line help her recover the money?

Categories The Travel Troubleshooter

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