After husband’s fall, will American offer a refund?
When Susan Kaufman’s husband takes a fall, she has to cancel her flight from Boston to Washington, D.C. Will American refund the tickets — or ignore her request for help?
NONREFUNDABLE TICKETS
When Susan Kaufman’s husband takes a fall, she has to cancel her flight from Boston to Washington, D.C. Will American refund the tickets — or ignore her request for help?