It’s one of the most common questions I get as a consumer advocate: How did you get that job?
The answer: It started with coffee.
Seriously. My odyssey into advocacy began in 1984 with my first gig at a small business in Mountain View, Calif., that specialized in roasting gourmet coffee. It happened to be owned by my late uncle, who offered my younger brother and me a job and a place to stay in his spare bedroom.
You’re probably picturing me delivering lattes to the pilots at Moffett Air Field. Cushy job, right?
“How coffee taught me how to be a consumer advocate”