Hey FedEx, what happened to this man’s poor bike?

When Clay Templin ships his mountain bike from Milwaukee to Phoenix using FedEx, he expects it to arrive in one piece. But when he opens the box, he discovers severe damage and puncture marks on the outside of the box. Why is FedEx rejecting his $250 damage claim? Read more “Hey FedEx, what happened to this man’s poor bike?”

Not expecting a package from DHL? Don’t click on that link

Philip Brown smelled a scam.

He wasn’t expecting a DHL package delivery. But a suspicious email in his inbox said otherwise. Specifically, it was an email with the subject line DHL Parcel Arrival Notification REF No:677644359[FS#6562989.

The message contained a link that DHL allegedly wanted him to click. The notification promised him he’d be taken to the DHL website so he could track his package or make alternate arrangements for delivery. Read more “Not expecting a package from DHL? Don’t click on that link”

In this case, half may be better than nothing

Allison Stinely shipped a piece of artwork via FedEx that arrived badly damaged. FedEx offers compensation for her item that is a lot less than she expects. Is she out of luck? Read more “In this case, half may be better than nothing”

A missing knee, a FedEx delay and a frantic search to save a limb

What do bone, tendon, and cartilage have to do with Federal Express?

A lot, as Erica Becker, a surgical operations coordinator from Aurora Sinai Medical Center in Milwaukee, will tell you.
Read more “A missing knee, a FedEx delay and a frantic search to save a limb”

Hey, this package from Verizon feels a little light!

Amy Patterson receives an empty box from Verizon. Where’s her phone? Neither FedEx, nor Verizon, seem to care.
Read more “Hey, this package from Verizon feels a little light!”