Oh, you wanted electricity with your VRBO rental?

When Jason Burns and his family arrive at their Parisienne houseboat rental, they are shocked to find that it is missing one important element: electricity. Surely this qualifies the clan for a VRBO refund. Or does it? Read more “Oh, you wanted electricity with your VRBO rental?”

A progressive nightmare: Stuck in a sauna for seven hours

I wasn’t in the house when they cut the electricity yesterday, but I’m told it was swift and merciless.

A utility truck from Progress Energy, our power company, pulled up to the curb, a technician opened our meter, flipped a switch, and then scurried back into her truck.
Read more “A progressive nightmare: Stuck in a sauna for seven hours”