DEFECTIVE

The touchscreen on Satoaki Omori's new HP Envy laptop doesn't work, and the computer has been discontinued. Can he get a full refund -- or a replacement?

Help! My HP Envy doesn’t work. Can I get a replacement or a refund?

February 14, 2024February 9, 2024 by Christopher Elliott

The touchscreen on Satoaki Omori’s new HP Envy laptop doesn’t work, and the computer has been discontinued. Can he get a full refund — or a replacement?

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