CREDIT CARD REFUND Archives

Janet Stevens purchased a sofa and chair at Macy's with a Worry No More warranty, expecting peace of mind. After five years, she was entitled to a $396 voucher, but when she tried to use it, Macy's customer service gave her the runaround. Endless calls, unfulfilled promises, and hours of frustration followed. Finally, after emailing the company’s executives and persisting, she received her credit. This incident highlights the challenges of using Windstar warranties and raises questions about their customer service.

Does Macy’s Worry No More warranty apply to my sofa?

October 26, 2024October 4, 2024 by Christopher Elliott

Janet Stevens has two vouchers for a furniture purchase at Macy’s. Why is Macy’s refusing to honor them?

Linda Carnivale found herself in a frustrating situation after canceling a cruise and trying to get her $250 deposit back. With the credit card she used now closed, NCL claimed to have refunded the money, but Chase, her bank, said otherwise. A tense three-way call between Linda, Chase, and NCL led to a blame game with no resolution in sight. Linda's persistence paid off as she documented everything, but will she finally see her refund? The situation serves as a cautionary tale for anyone dealing with refund disputes between businesses and banks.

Help! NCL and Chase are arguing about my $250 refund, but I just want my money back

September 5, 2024August 28, 2024 by Christopher Elliott

Linda Carnivale wants her $250 cruise deposit refunded. But now her bank and cruise line are arguing over who is responsible for the money. Does it matter? And can she get her money back?

If you asked for a refund but your refund hasn't posted to your credit card yet, you may be in trouble. Here's how to fix the problem.

My refund hasn’t posted to my credit card yet. What should I do?

October 25, 2024July 1, 2024 by Christopher Elliott

If you asked for a refund but your refund hasn’t posted to your credit card yet, you may be in trouble. Here’s how to fix the problem.

Caught in a financial tug-of-war, Alejandro Soler faced a daunting challenge retrieving his $286 refund from PayPal and Chase. His money, seemingly lost in a maze of corporate bureaucracy, became a symbol of the struggle consumers face when large corporations mishandle transactions. This narrative underscores the complexities and frustrations in recovering misplaced funds.

PayPal and Chase missing refund problem: “My money is nowhere to be found”

January 31, 2024January 29, 2024 by Christopher Elliott

If you’ve ever had to go toe to toe with a big company over a missing refund, then you’ll relate to Alejandro Soler’s recent problem with PayPal and Chase.

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