Maybe I won’t be home for Christmas

It looks like Michael Burz won’t be coming home for the holidays after Jetstar rejects his credit card. Unless, of course, there’s a Christmas miracle … Read more “Maybe I won’t be home for Christmas”

My Aeroméxico ticket was wrong, and I don’t want to pay the change fee

Gail Creath didn’t confirm her Aeroméxico ticket was booked for the correct date, and the flight left without her. Although the airline was willing to reinstate her ticket for a fee, she didn’t like that option — we don’t recommend what she did next. Read more “My Aeroméxico ticket was wrong, and I don’t want to pay the change fee”

Hey Kmart.com, where’s the refund for the tablet you never delivered?

Joe Kim orders a tablet from Kmart.com, but it never arrives. Now they’re balking at a refund. What gives?
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Help! My Bed Bath & Beyond order is missing in action

Ralph Campbell’s online order with Bed Bath and Beyond is missing in action. Why won’t anyone help him?

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A bait-and-switch on my airline ticket?

Peter Asimov’s airline ticket doesn’t get booked as expected. Is his online travel agency trying to rip him off?
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