Marie Kvistero was expecting some construction work to be taking place when she arrived at the Country Inns & Suites in Omaha, Neb. But she wasn’t expecting what she found when she arrived — the renovations had completely closed the hotel. She had to find a new hotel room at the last minute, in a crowded city with multiple occurring events. “My hotel closed for renovation, but nobody told me”
Uzoma Iwuagwu’s case had a familiar ring to it. There was a canceled Amazon account, money arbitrarily kept by the company, followed by the radio silence.
“Hey Amazon, where can I order a 10-foot pole?”
It never hurts to double-check your hotel reservation. It could mean the different between having a place to stay and being homeless in a foreign city.
I know, because it almost happened to me.
“Why you should always, always, always double-check your hotel reservation”
Comcast has sent a collection agency after Theresa Weir. Is it going after the wrong customers?
Question: I booked a stay in Ocean City, Md., through Hotels.com. When I arrived to check in, I found it was closed for the season. All numbers I was able to find for the hotel — front desk, reservations, housekeeping, and administrative offices — either rang forever or had a voice mail saying that the hotel was closed.
“Hang on — are you sure your hotel’s closed for the season?”