Simon Khin is touring a Balinese coffee plantation when he decides to buy $48 worth of fresh ground coffee. Later, he is startled to discover that the merchant charged him $4,800 for the small purchase. After a failed Capital One chargeback attempt, Khin desperately needs our help to convince Capital One that he was scammed in Bali. “Will his failed Capital One chargeback end in a $4,800 loss?”
When Milton Dortch and his wife planned their trip from Atlanta to New York in December 2015, Dortch booked their flights on Delta Air Lines. They used his American Express SkyMiles credit card. On their day of travel, a series of violent thunderstorms caused delays in the southeastern U.S., and Dortch arrived at his destination 10 hours late.
What Dortch did next will surprise you.
Charles Nethersole books a prepaid car rental through CarTrawler for a trip through the English countryside. But when he shows up at the rental agency, a representative tells him he “doesn’t qualify” to rent a car or to receive a refund. Next stop? Our advocates. “CarTrawler took my money, but wouldn’t give me a car!”
When Meghan Robinson bought a mini pig named Peaches, she was devastated when the piglet was deemed unhealthy, and the sale fell through. But now she’s not only missing Peaches, but the breeder is refusing to refund the $4,000 Robinson paid for her. “Warning: When buying a $4,000 mini pig, do not use your debit card”
While planning a trip to Disney World, Kathie O’Neill sees a great offer on Travelocity for Park Hopper Disney tickets. She buys them, but immediately changes her mind and wants a refund. Can she get one? “I couldn’t print my Disney tickets. Can you get my $3,300 back?”