BMW Archives

Did Jesse Treakle lose the cargo cover in the BMW x-5 he rented from Enterprise in Zürich, Switzerland? Of course not. So why is he getting these demand letters from PurCo, telling him he must pay $1,202 in the next 10 days?

I didn’t lose the cargo cover in my rental car. Do I still have to pay this $1,202 damage claim from Enterprise?

April 29, 2024April 22, 2024 by Christopher Elliott

Did Jesse Treakle lose the cargo cover in the BMW x-5 he rented from Enterprise in Zürich, Switzerland? Of course not. So why is he getting these demand letters from PurCo, telling him he must pay $1,202 in the next 10 days?

When Nancy Epstein rented a BMW through Turo in San Diego, she paid for basic insurance coverage. After returning the car, she received a $3,000 bill from the owner claiming damage to the interior panels. Epstein was suspicious since the amount matched her deductible and the photos were inconclusive. She turned to consumer advocate Christopher Elliott for help. He reviewed the details and thought there were too many unanswered questions, so he contacted Turo. After further investigation, Turo informed Epstein that she would not be held responsible for the damages.

A $3,000 bill for minor scuffs on my car? Is this Turo bill a scam or what?

September 16, 2024February 7, 2024 by Christopher Elliott

Nancy Epstein gets a repair bill for $3,000 after renting a Turo. But what’s it for? And does she have to pay?

Jim Ogden faced a frustrating ordeal with his new BMW M240i Coupe. Despite a full warranty, the car's persistent issues remained unresolved by the dealership. With the service department unable to fix the vehicle and lemon lawyers hesitant to take on a used car case, Ogden sought external help.

My BMW doesn’t work! Why won’t they fix it?

August 31, 2024December 28, 2023 by Christopher Elliott

Jim Ogden’s new BMW is a lemon, but he can’t get his dealership to fix it or take the car back. What are his options?

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