Glenn Valentine wants to use his frequent flier points to get from Orlando to Sao Paolo, but Delta Air Lines wants too many miles for the trip.
SKYMILES
Whenever I write anything about expiring frequent flier miles, I invariably get a comment or two from a grizzled road warrior who says: Serves ya right — you were warned!
If you’re a United Airlines or Continental Airlines frequent flier, chances are you’re a little nervous about the impending corporate marriage that will create the world’s largest airline. Rightfully so.
If you collect frequent flier miles, you already know what happens when you don’t play by the rules. You know there are exceptions to the rules. But what if you play by the rules, and still lose?
Turns out Delta Air Lines’ frequent flier miles don’t expire after all.
Question: I’ve been saving my Delta Air Lines frequent flier miles for many, many years to take my wife on a 20th anniversary trip this year. I received all of my statements by regular mail. A few months ago, I asked the airline for a PIN number so I could look at my account online, [...]
Here’s a rather macabre reason for being a Delta Air Lines frequent flier: access to bereavement fares.
Elliott is consumer advocate 
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