What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

REIMBURSED

They stepped up to the plate and overpaid for my hotel — now what?

November 6, 2009

Dale Nielsen did everything he could to confirm his Delta Air Lines flight from Los Angeles to Honolulu. He booked the trip through an online agency that offered a notification of flight schedule changes. He called his airline. It wasn’t enough.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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REIMBURSED

They stepped up to the plate and overpaid for my hotel — now what?

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