The wireless signal from the Gogo Inflight Internet service is coming in loud and clear, but I’m not buying it. Not this time. My MacBook Pro has a pathetic two hours of battery life at best, and the flight from Orlando to Salt Lake City takes twice as long.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an