What are your options when a tour operator takes your money and gives you nothing in return — including a refund? Let’s have a look at the case of Ruthanne Kuss to find out.
Over two years ago, Kuss paid a tour operator over $10,000 for a trip that never took place. Since that time she’s heard one outrageous excuse after another about the cancellation and missing refund. But now she’s tired of waiting and wants the Elliott Advocacy team to help her get her money back.