Why is Vayama taking six months to process my refund?

Joyce Jordan and her husband booked a trip online. Sadly, Jordan’s husband died before the trip and outside the cancellation and refund time period. She’s hoping for a refund. Can we help Jordan recover any of her money? Read more “Why is Vayama taking six months to process my refund?”

Who owes me a refund: Vayama? Lufthansa? United? Anyone?

When Katherine Welsh cancels her trip to Edinburgh, she is told that she will get a refund. Or will she? And from whom? If only they could find her paperwork. Read more “Who owes me a refund: Vayama? Lufthansa? United? Anyone?”