What happens if you lock yourself out of your Airbnb rental thousands of miles from home? Will your host or the caretaker immediately come and rescue you?
Xiamin Qi recently discovered the answer to both questions after she locked herself out of her Airbnb rental in Barcelona. Despite the host warning her about the self-locking feature of the front door, she says jet lag caused an oversight. That fatigue caused Qi to walk out of the building and leave the keys inside.
Now she is asking the host to refund $500 for her trouble. But is this a reasonable request? (Reprint) “I locked myself out of my Airbnb! I want a refund”