Vieques is not ready for tourism — can Cape Air keep my money?

After Hurricane Maria devastates Vieques, Neil Cohn finds himself without a place to stay during his upcoming vacation. But Cape Air won’t refund or exchange his tickets. Can our advocates persuade Cape Air to make Cohn whole instead of keeping his money? Read more “Vieques is not ready for tourism — can Cape Air keep my money?”

A merchant wants me to get a refund from Groupon and pay him directly

When Doreen Shoba tried to use her Groupon, she found that the merchant wouldn’t honor it. And her attempts to self-advocate her case have failed. Now Shoba wants us to advocate for her — but with the wrong party. Read more “A merchant wants me to get a refund from Groupon and pay him directly”

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