What should we do with these odd complaints?

Wow. Test. You.

Scroll through our vast complaints database — more than 2,000 of them this year — and you’ll see a lot of familiar names under the “company” category. And some you would not expect. Read more “What should we do with these odd complaints?”

TSA Watch: Agents do the strangest things!

What’s with TSA agents’ bizarre behavior lately?

Take Ellen Terrell, who was flying out of Dallas/Fort Worth International Airport. As she was being screened, one of the agents asked, “Do you play tennis?”

“Why?” she responded.
Read more “TSA Watch: Agents do the strangest things!”