Am I responsible for maintaining the fluids in my rental car?

Once on a trip to Cancún, I rented a car for the two-hour drive to the Mayan ruins at Tulum. After pulling away from the rental office I noted that the fuel gauge wasn’t working. “No problem,” I thought, “I’m only keeping the car for the day and I’m sure they topped off the gas after the last rental.”

An hour later, I was on the side of the highway thumbing a ride with a Mexican trucker to get gas. I’d made an invalid assumption. Read more “Am I responsible for maintaining the fluids in my rental car?”

Charged 2,610 euro for a damaged gearbox on my Sixt rental car

When the clutch on Cheng Ling’s rental car fails shortly after he picks it up, he and his family are stranded at the side of the road. But Sixt waits three months after the car is returned to invoice him 2,610 euros for damage he didn’t cause. Can our advocates help him get Sixt to drop the charge? Read more “Charged 2,610 euro for a damaged gearbox on my Sixt rental car”

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