This just in: Reader complaints surged 24 percent last month from a year ago. “Yes, American Airlines, you can hate your customers and be loved by your shareholders. Or can you?”
Want proof that the summer travel season is over? Have a look at our latest consumer complaint report card, which shows the number of grievances received through this site slid to 286 for the month, down from a record 340 cases in August.
“Consumer complaints slide for September as summer vacations end”