Do you have a right to call center recordings?

When a company records your phone conversation for “quality assurance purposes,” should you have access to the call center recordings?

Simple question. Complicated answer.
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Dish says I can record two shows at once. So why can’t I?

Jim Jacobs’ Dish hardware isn’t working. He’d like the company to fix it or let him out of his contract. Why won’t it?
Read more “Dish says I can record two shows at once. So why can’t I?”