How old is too old to try to repair an electronic device?

When Ranjit Sinha’s Sony Xperia TX LT29i mobile phone stopped working, he asked Sony to help him repair it. But Sony declined, telling him that his phone was too old — and he’s unhappy with the company’s response. Read more “How old is too old to try to repair an electronic device?”

Traveling abroad? Here’s how to avoid cell phone bill shock.

Wireless roaming charges are “outrageous,” to hear travelers like Karen Pliskin talk about them. And she ought to know. Read more “Traveling abroad? Here’s how to avoid cell phone bill shock.”

Phones on planes, a matter of choice.

The U.S. Department of Transportation (DOT) is considering a proposal that would require airlines to notify passengers if they allow the use of mobile wireless devices, such as smartphones, to make telephone calls and to send messages while in the air.

The government is also seeking comments on whether to prohibit airlines from allowing voice calls on such devices and you have until Feb. 13 to give it a piece of your mind, and I suggest you do. Read more “Phones on planes, a matter of choice.”