What can failure teach you about advocacy?

Failure.

You’ve seen a lot of it on this site lately. The last few posts have been “Case Dismissed!” stories where we had no choice but to write them off.

No one likes to fail. You don’t — and I definitely don’t. Read more “What can failure teach you about advocacy?”

Lessons learned from your worst travel gaffes

Forgetting to read the fine print. Not packing a change of clothes. Confusing a.m. and p.m.

In a previous column, I asked you to tell me about your worst travel mistakes. Did you ever!

And if I could generalize about the types of screw-ups most common to travelers, I’d say they’re not errors of commission as much as they are errors of omission: leaving something out, forgetting to verify a reservation, or just making an incorrect assumption.
Read more “Lessons learned from your worst travel gaffes”