Can’t get into my Airbnb apartment — can you help me with a refund?

Mimi Armstrong has a bad experience with an Airbnb rental in Vancouver, British Columbia. As a result, she spends two nights at a Hampton Inn. Will Airbnb reimburse her for her hotel costs? Read more “Can’t get into my Airbnb apartment — can you help me with a refund?”

When Hertz tells a customer he is “too old” to rent, is age discrimination at work?

When Gerald Dackert planned his trip to Ireland, he took all reasonable measures to make sure nothing went wrong. He booked his flights and hotel on his own, but reserved his rental car through AutoEurope. Read more “When Hertz tells a customer he is “too old” to rent, is age discrimination at work?”

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