If a worried host asks you to pretend not to be a guest, it’s time to go

If your vacation rental host asks you to pretend not to be a guest during your stay, would you?

That’s the odd situation that confronted Josephine Avina last July when her family planned a short trip during the pandemic. But pretending not to be guests wasn’t the only thing the host wanted the Avinas to do. She also expected them to be OK with living in the remnants of a bachelorette party held the night before.

As you’ve probably already guessed, the Avinas with their two small children in tow weren’t OK with any of it. They promptly asked for a refund and took off for a hotel. And although the owner agreed to return their rental payment, it’s eight months later and the Avinas are still waiting.

Now, after a failed credit card dispute over the missing refund, the Elliott Advocacy team is the family’s last hope. Read more “If a worried host asks you to pretend not to be a guest, it’s time to go”

Here it is: The most ridiculous vacation rental problem I’ve ever seen

Franklin Wu just experienced the most bizarre vacation rental problem I’ve ever seen.  He prepaid $9,000 for a four-month apartment rental in Switzerland. And although VRBO shared rentals aren’t allowed, suddenly in the middle of the night, the host made it clear she wasn’t leaving. So he did.

But why did VRBO let the host keep his $9,000?

Read more “Here it is: The most ridiculous vacation rental problem I’ve ever seen”