The seatback pocket is not the place for your passport

Frank Fantasia plans the perfect vacation to Portugal with family and friends. They land in Lisbon as scheduled and disembark. When they arrive at Portuguese Immigration, Fantasia realizes he left his passport on the plane in the seatback pocket. Portuguese officials not only detain him, but deport him back to Boston. Will our advocates fight for his compensation?

Why you should never, ever book your flights this way

Booking an international flight on multiple airlines with separate itineraries can be risky. The potential for problems can far outweigh the savings. Elizabeth Marini found this out the hard way. Her parents purchased her a ticket on TAP Portugal flying out of John F. Kennedy International Airport. She then booked her connecting flight from Boston to JFK on a separate itinerary on Delta Air Lines. That became the precursor of her distressing trip.

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