Here are the most outrageous comments you never saw on this site

If you’re a regular reader of this amazing and always insightful website (if you don’t mind me saying so myself), then you know that our comments are moderated.

What does “moderated” mean? Well, if you post a comment that doesn’t meet our reasonable guidelines, our moderation team will not approve it. And if you’re lucky, we’ll also tell you we did it — and why. But no guarantees; after all, we are very busy writing these fabulous stories.

Every now and then I review the “delete” queue for posts that I found interesting but that our moderators deemed inappropriate. I’m presenting them to you today context- and byline-free, along with my comments on the comments.

Because I feel like it, that’s why. Here it goes:

Oh these poor people, on vacation and inconvenienced by an earthquake that killed hundreds, injured thousands and destroyed millions in property and they missed a day of work. Hopefully neither broke a nail…

Was that sarcasm? Why yes, I think it was. That belongs in the story, not the comments. Next!

The raw number of complaints, as used in this article, is totally useless unless compared to the number of passengers served or total passenger-miles flown. Responsible journalism requires the use of fair, unambiguous, and neutral statistics. Otherwise it makes the site look like a political party.

I’m trying to find the place where I claimed this site was “responsible” journalism. Can anyone help me out?

Given that air travel is regarded as the safest form of transport, how about writing a slightly less hysterical article?

Or, if you feel it’s genuinely worth the hysteria, I’m also looking forward to your next article “Is it still safe to leave the house?”

I have an even better idea: How about you write a story called “I’m going to start my own airline apologist blog.” I’m sure everyone will want to read it.

So now it’s “automatons” rather than “apologists” for the people who disagree with you, eh Elliott? Classy.

Yeah, that’s what I’m aiming for — classy. Oh, and you can call me Chris.

Most airlines are dirtbags.

Stop the presses! Next.

I don’t normally say mean things about the OP, even if I don’t agree with them. But this is just a giant piece of stupidity that I can’t be polite about. I’m not excusing Delta, but anyone with kids should be way more appalled at the parents.

Calling an OP (original poster) stupid = stupid.

I think this kind of diatribe is unhelpful. Your stories on helping consumers (whether with airlines, hotels, rental car companies, financial institutions, or others) point to flaws much better than something like this. I know that you have bills to pay, and perhaps this kind of faux story helps you do so. But you accomplish nothing by faulting friendly skies that are not, or enhanced passenger experiences that are not.

Just a little tip: Calling a story on this site “faux” is no way to persuade our moderators to approve a comment.

Chris, why do you bother putting garbage like this on your site?


As my last comment is still pending (for over 24 hours) I’ll post again….. This change in policy is a perfect example of a good idea being taken away simply to protect those unwilling to or incapable of reading the rules.

Oh great, another rules-are-rules comment looking to exercise a nonexistent right to free speech in our comments section. Good luck with that. (Tip: if your handle has the words “travel” and “miles” in it, like this one did, you are never going to get published. Nevah. Evah.)

So sick of this site becoming all about whining over “adhesion contracts”. Enough already!

Tell ya what. We’ll stop “whining” about adhesion contracts when companies stop writing them. Sound fair?

This is what GOP medical plans will be like. Loaded with all the loopholes that travel insurance has.

Sigh. This is not a politics blog. We’re just not going there today. Maybe closer to the election. I said maybe.

Was that last paragraph really necessary?


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