When it comes to travel, Internet access has never been more ubiquitous — or more underwhelming.
Although Stacey Dodge has canceled her AT&T account and ported her wireless service to a new carrier, the bills keep coming. How to get rid of them?
My “unlimited” data plan from AT&T seemed like a great deal when I signed up for it a decade ago. Then again, I didn’t have much of a choice. If I wanted a brand-new iPhone — which I really did — I only had one choice for a wireless carrier.
It’s time to ponder the absurdity of the fees around us. And maybe it’s time to do something besides argue.
If it’s 2015, then why are hotel guests still doing something so ’90s, like paying extra for an Internet connection?
Like it or not, Wi-Fi is becoming more and more common in the air. And so are the complaints about
Lavan Reddy has to pay for a month of AT&T service he won’t use after canceling his service. Is that
It has been one of the most unquestioned pieces of travel advice since the first WiFi hotspot flickered to life
Verizon promises Marie Steponovich won’t be charged an early termination fee when she moves to an area where the service
Klaus Schuller’s wireless modem doesn’t arrive before his trip to Europe. It doesn’t arrive while he’s in Europe. Instead, it’s waiting for him when he gets home. Why can’t he get a refund for a hotspot he never got to use?
Joanna Morehead’s wireless phone bill has been referred to a collections department. Just one problem: She was never able to really use her phone, which she canceled shortly after receiving it. Does she still have to pay?
Judy Schulze’s husband needs a new phone. But Verizon Wireless wants him to sign a new two-year contract to get one. Is that fair?
Here are a few of my little secrets to keeping the articles and posts coming at a steady clip, even
I spent most of yesterday touring United Airlines’ new corporate headquarters and meeting with customer service executives. I’ll have a
As some of you may have noticed, I’ve been on the road a lot lately. I’m traveling across the country
When Dawn Lyon returns from Canada, there’s a nasty surprise in the mail — an $800 bill for roaming charges from Sprint. But wait! Didn’t she make arrangements before leaving?
As I reviewed my hotel bill at Harveys Lake Tahoe recently, I noticed something unusual: Instead of charging me $11 a day for wireless Internet, they were asking for three times as much.
The wireless signal from the Gogo Inflight Internet service is coming in loud and clear, but I’m not buying it. Not this time. My MacBook Pro has a pathetic two hours of battery life at best, and the flight from Orlando to Salt Lake City takes twice as long.
Should wireless Internet access be free at hotels? A vast majority of guests think so, and now a UK-based blogger is ratcheting up the pressure on hotels to free their Wi-Fi signals once and for all.
Warning: Wireless Internet connections are coming to a plane near you. I ought to know. I just boarded one.
Unless you’re a frequent business traveler and own an expensive wireless mobile broadband aircard with a two-year plan, there’s no way around a hotel’s $9.95 per day wireless fee. If you want to stay connected when you’re away, the resort’s got you over a barrel.