Everyone else has “brushed us off” — should I, too?

Usually, when multiple parties tell you that you don’t have a case, there’s something to it. So when Mary Kay Kachikis wrote to me about a Quality Inn in Washington that she claims “negligently” misrepresented itself, I have to admit — I was a little skeptical.
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Time to get political? Yes, and here’s how

Consumer advocate Elizabeth Warren is running for the U.S. Senate in Massachusetts and across the country, the Occupy Wall Street movement has taken hold as a grassroots consumer movement. Of course, there’s also Ralph Nader, who has made two unsuccessful presidential bids.

Add it all up and you can’t help but wonder if the time has come for consumers to get political.

Before I give you the answer, let’s consider a few facts about how businesses influence the legislative process. Corporate America and other special interest groups, including unions and trade groups, spent a record $3.51 billion on lobbying in 2010, according to OpenSecrets.org, which is more than twice the $1.56 billion spent just a decade earlier. That’s a whole lotta money.
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Do travelers need new federal protections?

It’s not your imagination. Congress seems to be paying closer attention to travelers’ welfare.

A couple of weeks ago, I wrote about the International Travelers Bill of Rights, proposed bipartisan legislation that would require online travel agencies to disclose information about the potential health and safety risks of overseas vacation destinations marketed on their sites. A week earlier, I covered the aggressive new tarmac-delay laws included in the Federal Aviation Administration reauthorization bill.
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Ridiculous or not? Hotels eye airline-like rebooking fees

I‘m always on the lookout for new fees, so when Katherine Walton emailed me about her recent stay at the Chateau Timberline, a hotel in Packwood, Wash., she had my attention.

Walton needed to cancel her reservation a day before her arrival.

“An agent told me they would charge a $100 fee – the price of one night,” she says. “So even if they are able to rebook the room I will not get a refund.”
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DC dance protest ends with arrests, cries of “This is a police state!”

The Thomas Jefferson Memorial in Washington is a popular tourist destination, but on this Memorial Day weekend, it was also the scene of a memorable protest that’s worth paying attention to.

A court recently ruled that expressive dancing was in a category with picketing, speech making, and marching – a banned activity at national memorials.

Several protesters decided to challenge the decision on Saturday afternoon with a protest organized through social media (here’s the Facebook page, the Twitter hashtag and blog.)
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