Are my Spirit Airlines vouchers really only worth $12?

When John Dignam and his daughter accept a voluntary bump from their Spirit Airlines flight, they are pleased to receive two free round-trip Spirit Airlines vouchers as compensation. But the surprise comes when he tries to apply them to a new trip. Could they really only be worth $12 each? Read more “Are my Spirit Airlines vouchers really only worth $12?”

Austrian Airlines bumped me and then gave me empty gift cards as compensation

Austrian Airlines overbooked Robert Raffanti’s flight from Venice to Vienna and asked for volunteers to take a later flight, promising compensation of 125 euros. Raffanti and his wife agreed, but the airline never loaded their gift cards. Can we help Raffanti, or will Austrian Airlines continue its infamous silent treatment of both its customers and with us? Read more “Austrian Airlines bumped me and then gave me empty gift cards as compensation”