That’s what Amazon said to one of our advocates when she asked about one of our most controversial cases in months.
The government assessed civil penalties against Continental Airlines, Hawaiian Airlines and US Airways — the later two for failing to disclose their code-sharing arrangements with other airlines. Continental, which is in the news today for keeping passengers trapped on a plane more than nine hours, was dinged for not revealing the full price of an advertised fare.
Are these actions, taken with last month’s fines, the sign of a new activist DOT? Maybe.
“Government fines Continental, Hawaiian and US Airways for consumer rule violations”