Tiffany Jones wasn’t worried about her upcoming trip to Albuquerque. After all, she’d purchased a World Nomads travel insurance policy. “If you make a trip insurance claim, you must prove you were actually on a trip”
Robert Hood and his wife were looking forward to their trip to Madagascar when a sudden injury made it necessary to forego the adventure. Luckily, Hood had purchased a comprehensive travel insurance policy from World Nomads to protect his $9,000 deposit on the trip. So why is he still waiting for reimbursement six months later? That’s what we aim to find out. “An injury prevented me from taking my trip, but what is preventing Trip Mate from paying my claim?”
Read the fine print. Donald Stumpf didn’t — technically, no one ever offered him a contract — and now he’s out $7,274.
Stumpf booked a river cruise through Viking River Cruises in 2009, including a travel insurance policy through Trip Mate and airfare.
“Unfortunately we had to cancel in September, due to gall bladder attacks and eventual surgery,” he says. “We requested and received vouchers for a future cruise.”
“Case dismissed: Insurance won’t cover my river cruise”