As Joyce Dunne was checking out of Disney’s Grand Floridian Resort & Spa in Orlando recently, a cast member slipped her some bad news: Her Honda minivan had been damaged by the parking valet.
When she arrived on the scene of the collision, she found “pieces of the vehicle scattered everywhere.” Her van had been totaled in a collision with another Disney vehicle. Curiously, the driver had been “removed” from the scene, and when Dunne said she wanted to call the police to file a report, she was told she couldn’t because it happened on private property.
A Disney representative assured her the company would take full responsibility for the accident. But Dunne says the Mouse shortchanged her, leaving her car-less and without any recourse.