When DirecTV promises Stephanie Esparza it will waive the charge for a premium channel, she’s shocked by her next monthly bill. Why won’t DirecTV honor its word? “Why is DirecTV charging us for NFL Sunday Ticket? They said they wouldn’t”
When Bula Vinaka Ama is evacuated from Fiji, her ticket home doesn’t work. Why won’t Fiji Airways refund the new ticket she had to book? “Why won’t Fiji Airways refund the ticket I had to buy after a hurricane?”
Thomas Langan is stranded in Madrid, and his travel agency refuses to fly him back home as promised. Is he entitled to a refund? “Help! Fare Depot canceled my return ticket and left me in Madrid”
Oh, the things passengers do to avoid the worst seats on the plane.
“How to avoid the worst seat on the plane”
Liz Vivas is stuck with an “invalid” ticket on a codeshare flight from Columbus, Ohio, to Lima, Peru. But who’s responsible? “An invalid airline ticket to Lima – can I get a refund?”