Why is DirecTV charging us for NFL Sunday Ticket? They said they wouldn’t

When DirecTV promises Stephanie Esparza it will waive the charge for a premium channel, she’s shocked by her next monthly bill. Why won’t DirecTV honor its word? Read more “Why is DirecTV charging us for NFL Sunday Ticket? They said they wouldn’t”

Why won’t Fiji Airways refund the ticket I had to buy after a hurricane?

When Bula Vinaka Ama is evacuated from Fiji, her ticket home doesn’t work. Why won’t Fiji Airways refund the new ticket she had to book? Read more “Why won’t Fiji Airways refund the ticket I had to buy after a hurricane?”

Help! Fare Depot canceled my return ticket and left me in Madrid

Thomas Langan is stranded in Madrid, and his travel agency refuses to fly him back home as promised. Is he entitled to a refund? Read more “Help! Fare Depot canceled my return ticket and left me in Madrid”

How to avoid the worst seat on the plane

Oh, the things passengers do to avoid the worst seats on the plane.
Read more “How to avoid the worst seat on the plane”

An invalid airline ticket to Lima – can I get a refund?

Liz Vivas is stuck with an “invalid” ticket on a codeshare flight from Columbus, Ohio, to Lima, Peru. But who’s responsible? Read more “An invalid airline ticket to Lima – can I get a refund?”