She says she paid for a first-class ticket, so why didn’t she get one?
When Gloria Brimley booked a flight through Cheaptickets, she thought she was getting a cheap first class seat.
TICKET
Why your next airline ticket purchase should be like buying a car
When Loren Witkin says that he shopped around for a new car, you can take him at his word, it promised no haggling and no hidden fees.
Should I send these Rube Goldberg ticket cases to the recycler?
Should I send these Rube Goldberg ticket cases to the recycler? I read Amy Zimmerman’s complaint about Aeroplan, Turkish Air and Swiss.
Should airline tickets be transferrable?
As Ralph Santopietro sees it, Delta Air Lines had him over a barrel when he tried to change the dates on a flight from Myrtle Beach, S.C., to Hartford, Conn.
What are airline ticket credits really worth?
Bethany Tully might have been forgiven for her confusion. After canceling an upcoming flight from San Francisco to Boston under unhappy circumstances, she discovered that her ticket credit on United Airlines was worth about half what she expected — an increasingly common complaint among air travelers.
What is an airline credit really worth?
It happened to Louise Andrew twice last month. She made reservations on the United Airlines Web site, tried to cancel them within 24 hours for a full refund, and was told that the airline would be happy to issue a ticket credit instead.
My ticket credit is gone — can you help me get it back?
Velta Mahon’s airline ticket credit is gone and she says it’s Hotwire’s fault. Is there any hope of a refund?
Would you buy a “custom” airline ticket?
Should your airline be allowed to offer you a customized ticket? That’s the intriguing and somewhat thorny question being raised by the worldwide airline industry through a little-known proposal called Resolution 787 — not to be confused with Boeing’s troubled 787 aircraft.