How Air New Zealand rekindled one passenger’s loyalty

Clark Fetridge thought his recent vacation to Australia and New Zealand would be a perfect opportunity to catch up on his in-flight e-book reading.

Little did he know he was about to lose his Kindle — but thanks to Air New Zealand, his reading caught up with him. Read more “How Air New Zealand rekindled one passenger’s loyalty”

Hey businesses, please stop telling customers “you’re welcome.” It’s a lie and we know it.

With everyone is saying “Thank you” today, what better time to think about what comes next?

You’re welcome. Read more “Hey businesses, please stop telling customers “you’re welcome.” It’s a lie and we know it.”

Thank you

You did it.

In less than two weeks, you helped us raise enough money to keep the site running for another six months. Many thanks to everyone who supported us financially.
Read more “Thank you”

Why we’re breaking a few rules for you today

As you can probably tell, this isn’t your average fundraiser.

I began by telling people not to give to this site, but instead to consider several other worthy causes.

I also broke a grammar rule, for those of you who clicked on that last post. I know, it’s “whom” do you support, no “who.” I went with the colloquial, but grammatically incorrect phrasing.

The red lights of the grammar police are in my rearview mirror. Gotta go!
Read more “Why we’re breaking a few rules for you today”

Thank you … and one last thing!

You did it! Thanks to your support, we’ve had our most successful fundraiser ever.
Read more “Thank you … and one last thing!”