Our organization employs many writers, editors and production people. We are volunteers, thus we do not receive money for our work. We do, however, get paid in another kind of currency — the satisfaction of knowing we’ve helped fellow consumers. “Another grateful consumer who actually helped herself”
Clark Fetridge thought his recent vacation to Australia and New Zealand would be a perfect opportunity to catch up on his in-flight e-book reading.
Little did he know he was about to lose his Kindle — but thanks to Air New Zealand, his reading caught up with him. “How Air New Zealand rekindled one passenger’s loyalty”
We love thank-you notes, particularly when a consumer has helped themselves with our help.
Pat Self is one such case. When your name is Self, maybe this is the outcome you can expect. “We love thank-you notes!”
With everyone is saying “Thank you” today, what better time to think about what comes next?