If you don’t buy a $7,000 television, LG won’t give you a free tablet

David Guggenhime thinks that LG Electronics owes him a free tablet (not to mention an American Express gift card) for purchasing one of its TVs. He contacted us because he alleges that the company didn’t make good on its offer. Or was it Guggenhime who didn’t live up to his end of the bargain? Read more “If you don’t buy a $7,000 television, LG won’t give you a free tablet”

I received a repair quote from Microsoft — why won’t they honor it?

When Diana Rubino’s Surface 3 suddenly stops working during her vacation, she calls Microsoft’s technical support and is given a quote to replace the tablet. But then she returns home and is surprised by the in-store employee’s refusal to honor that quote. Read more “I received a repair quote from Microsoft — why won’t they honor it?”

Restaurant guests sour on Ziosk’s “touch it and you’re charged” payment systems

On a recent visit to Pizzeria Uno with his family, Ed Lawrence discovered a mysterious $1.99 charge on his bill for something called Ziosk. Read more “Restaurant guests sour on Ziosk’s “touch it and you’re charged” payment systems”