I spent most of yesterday touring United Airlines’ new corporate headquarters and meeting with customer service executives. I’ll have a full report soon. But in the meantime, here are a few final words about our #Nophone challenge, which ends today.
SKYPE
#Nophone day five: “There, there. We still love you.”
Just a day after we’d fallen off the wagon, Skype gave us a big hug.
#Nophone day three: less talk, more action
Today was not a day for talk. Today was the day for action.