Thanks to EpicMix, everyone knows what you did last winter

Radio-frequency identification (RFID) technology isn’t new, even to the travel industry. Resorts have been using RFID to help guests keep track of each other for several years.

But I’ve been following Vail Resorts’ new EpicMix application with some interest. As a consumer advocate, any technology that can be used to improve travel gets my attention. And I love the way social media — which is a central part of EpicMix — has the potential to make your vacation better.

At the same time, I’m concerned with the privacy implications of any gadget that knows where you are.
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Mountain resorts make skiing a family affair

Rebecca Klein’s kids were ski novices when they checked in at Vermont’s Smugglers’ Notch resort for a weeklong stay recently. They didn’t stay that way for long.

“After just one day of lessons, my six-year-old son, Seth, was saying, ‘Come on, Mom, let’s get on the chairlift,” remembers Klein, who lives in Baltimore and grew up skiing in Vermont. “And Samara, my four-year-old, participated in a ski race.”

Ski school has come a long way since Klein took her first turns at Smuggler’s as a child. Young skiers used to be an afterthought at many winter resorts, banished to the bunny hill or daycare centers while adults enjoyed the mountain.

Not anymore.
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Vail Resorts’ Katz: New EpicMix application is “best of both worlds”

EpicMix is Vail Resorts’ newest online mobile application for winter sports, and with ski season just around the corner, I asked Rob Katz, Vail Resorts’ CEO, to weigh in on social media and skiing. Here’s our interview.

Let me pick up where we left off the last time we talked. At the end of our interview, I mentioned that I had several family members who haven’t skied and were not interested. And I asked you how I could persuade them. You recommended showing them one of your resorts, which is, in fact, what I did. And now they’re hooked. So, I guess to follow up on that, how do you keep families interested in a mountain resort experience?

It’s great news to hear you and your family are hooked on skiing. At our five world-class resorts, Vail, Beaver Creek, Breckenridge, Keystone and Heavenly, we try to offer a variety of family programming and activities for children of all ages — both on and off the snow — to give families the best possible experience at our resorts. Plus, the nature of doing activities together like skiing, snow tubing, ice skating, and attending unique family events like Kidtopia at Keystone Resort gives parents an opportunity to spend time with their kids to create those lasting family vacation memories.
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What to do when a Swiss collection agency demands $3,810 from your girlfriend

zermattIt might be something of an understatement to say that the ski trip that Victor Thomas and his girlfriend Susie took in Zermatt, Switzerland, two years ago, did not go as planned.

On her first day on the slope, Susie fell and shattered her lower leg. She spent the rest of her vacation in the hospital.

Good thing Thomas had bought travel insurance through Access America — or so he thought.
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