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SCAM

TAP Air Portugal cancels Mary Dexter's return flight from Lisbon to Boston during the pandemic. The airline issues a credit, but it expires.

Help! My TAP Air Portugal ticket credit has expired — or has it?

January 19, 2024December 19, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Think you can't fall for a PayPal scam? I almost did, and I cover scams for a living. Here's what happened -- and how you can avoid it.

This PayPal invoice scam almost got me. Here’s how to spot it

January 27, 2025August 4, 2022 by Christopher Elliott

… Read more

Categories Advocacy, Popular, Problem Solved
Many travelers get blindsided by extra charges when they return their car rental. Here's how Enterprise determines if you damaged a rental.

How Enterprise determines if you damaged a rental

July 2, 2025December 26, 2019 by Christopher Elliott

Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.

Categories Commentary
If you received a surprise announcement that you just won a $1,000 gift card you can be sure it's a scam. Here's the scoop.

Congratulations, you’ve won a free $1,000 gift card — just click here to redeem it!

January 25, 2024December 25, 2019 by Christopher Elliott

If you clicked on this story for your free gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products and some of you, dear readers, think I’ve gone too far.

Categories Problem Solved

Tech tools can help rental car drivers avoid — and contest — traffic tickets

February 1, 2024May 29, 2017 by Christopher Elliott

Who is sending Katherine Johnson’s daughter parking tickets? The Miami Parking Authority’s citations, usually for $42 apiece, have arrived in the mail intermittently since 2014 for violations that allegedly occurred in Miami, where her daughter attends college.

Categories Commentary

You’ve been warned! Don’t fall for these scams this summer

February 1, 2024May 29, 2017 by Christopher Elliott

It happened to Shirley Kroot on a recent visit to Paris: the classic summer vacation scam.

Categories Commentary

Slimy new car rental tricks you need to know now

February 1, 2024April 23, 2017 by Christopher Elliott

Does anyone not have a car rental horror story like Dave Dzurick’s? When Dzurick, a project manager from Tucson, Ariz., rented a car from Hertz in Milwaukee recently, a representative asked him if he wanted an upgrade. No mention of the cost.

Categories Commentary
Overbilled by Dollar.

Dollar raised my rate from $105 to $431 — but why?

January 31, 2024November 20, 2016 by Christopher Elliott

Farid Currimbhoy can’t figure out why the price of his Dollar rental just tripled. Our advocates help him with the car rental math.

Categories The Travel Troubleshooter

The VRBO scammers strike again! But can I help?

February 5, 2024September 28, 2015 by Christopher Elliott

When I read Grace Lou’s email, I couldn’t believe it. I thought this problem had already been fixed. But it was staring me in the face.

Categories Should I Take The Case?
Melissa Mesku when she found the vacation house during a popular convention week in Austin. She realized that she got scammed.

Don’t get scammed by your next vacation rental – here’s how

February 1, 2024March 21, 2015 by Christopher Elliott

Melissa Mesku when she found the vacation house during a popular convention week in Austin. She realized that she got scammed.

Categories Commentary
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