How Enterprise determines if you damaged a rental

Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.

But something interesting has happened lately. The complaints have slowed to a trickle.

Why? (#5: Counting down the top articles of 2019)
Read more “How Enterprise determines if you damaged a rental”

Congratulations, you’ve won a free $1,000 gift card – just click here to redeem it!

If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products and some of you, dear readers, think I’ve gone too far.

After all, aren’t some of the best things in life free?

Perhaps.  Read more “Congratulations, you’ve won a free $1,000 gift card – just click here to redeem it!”

Tech tools can help rental car drivers avoid — and contest — traffic tickets

Who is sending Katherine Johnson’s daughter parking tickets? Read more “Tech tools can help rental car drivers avoid — and contest — traffic tickets”

You’ve been warned! Don’t fall for these scams this summer

It happened to Shirley Kroot on a recent visit to Paris: the classic summer vacation scam. Read more “You’ve been warned! Don’t fall for these scams this summer”

Slimy new car rental tricks you need to know now

Does anyone not have a car rental horror story like Dave Dzurick’s?

When Dzurick, a project manager from Tucson, Ariz., rented a car from Hertz in Milwaukee recently, a representative asked him if he wanted an upgrade. No mention of the cost. Read more “Slimy new car rental tricks you need to know now”

No, don’t click on that link!

While many of us are technologically savvy and can instantly recognize an email or internet scam, there is a vulnerable population that can’t. Here’s a story for my 86-year-old grandmother and the rest of the internet users who aren’t familiar with the nefarious threats lurking online, but should be. Read more “No, don’t click on that link!”

Dollar raised my rate from $105 to $431 — but why?

Farid Currimbhoy can’t figure out why the price of his Dollar rental just tripled. Our advocates help him with the car rental math. Read more “Dollar raised my rate from $105 to $431 — but why?”

Help, my Facebook account’s been hacked — can you help me unhack it?

Barbara Chaiken’s Facebook account is hacked, and the bad guys are asking all her friends for money. Is there any way to stop this?
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The VRBO scammers strike again! But can I help?

When I read Grace Lou’s email, I couldn’t believe it.

I thought this problem had already been fixed. I believed I would never see another case like this again. But there it was, staring me in the face.

Read more “The VRBO scammers strike again! But can I help?”

Don’t get scammed by your next vacation rental – here’s how

The vacation rental had “great pictures” but no reviews on Airbnb.com. Maybe that should have tipped off Melissa Mesku when she found the house during a popular convention week in Austin.

When she checked in, Mesku discovered the camera had lied.
Read more “Don’t get scammed by your next vacation rental – here’s how”