Why won’t Booking.com honor my room reservation at the Ritz?

Faig Babayev booked a room at the Ritz-Carlton, Abama, in Tenerife, Spain, for his family. But Booking.com, the site through which he made the reservation, has other plans for him. Read more “Why won’t Booking.com honor my room reservation at the Ritz?”

American Airlines promised me a night at the Ritz, but now it won’t pay

When Martin Goldman’s American Airlines flight is canceled, the airline offers him a night at the Ritz. Or does it? Read more “American Airlines promised me a night at the Ritz, but now it won’t pay”