Expedia promised it wouldn’t charge Katy McLaughlin for her canceled hotel reservation. So why didn’t it keep its word? “Expedia promised me a full refund of my hotel fee. Then it went back on its word”
Shelby Becker is trying to leave Comcast. Its latest trick: lying to her about a price. Can this relationship be saved?
“What to do about Comcast’s broken promises?”
Abraham Feuer wants US Airways to keep its word. Nothing more.
That’s not an unreasonable request for any passenger. But you’d think US Airways would give it special consideration when it comes from someone like Feuer, who is a rabbi.
“He had the promise in writing, but it didn’t matter”
There it was, in black and white. A promise from none other than Disney.
“I want my Disney cruise discount!”
To call Smathers Beach in Key West, Fla., a beach might be a little stretch.
The sand is imported from the Bahamas. On a recent windy day when I visited, there were no waves. Mostly, this island’s signature beach doesn’t have the scene you’d expect from a tropical resort, such as a boardwalk with concession stands.
So when a reader on Washington Post Travel section’s online chat recently asked if I could recommend a beach in Key West, I said not really. The natural shoreline in the Keys is dotted with coral rocks and mangroves that are beautiful in their own right. Tourists don’t come to this island for its beaches, and if they did, they’d be disappointed.
The complaints came in almost as soon as my response was published in the paper. Coincidentally, the answer appeared on Labor Day weekend, just as Diana Nyad finished her record swim from Cuba to Key West. And right there, on live television, readers saw Nyad coming ashore at Smathers Beach, which looked real enough on camera.
How could I say that Key West didn’t have beaches?
“When a beach isn’t really a beach, and other travel disappointments”