‘I’m praying for a miracle here’

Sahar Ibrahim wasn’t entitled to a refund.
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Tied up in a chain: hotel denies transfer, pockets guest’s money

daysCharles McGovern clicked on the wrong Days Inn property when he booked a room to attend his grandson’s high school graduation in Richmond, Va. He assumed the hotel chain would transfer his reservation to the right hotel.

He assumed wrong.

Instead, the company kept his money for the first nonrefundable reservation and made him pay for a second stay, only a few miles away. Can Days Inn keep McGovern’s money?
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